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Rules and help
Everything about how the platform works.
Community rules
Be respectful
No insults, bullying, threats or hate against anyone, including because of origin, religion, gender or sexuality.
Protect personal information
Never share or ask for real names, addresses, phone numbers, emails, passwords or social media accounts. The chat hides many of these automatically.
No sexual or violent extreme content
Sexual content is forbidden everywhere. Games, pictures and clothing must suit the rating chosen for them.
No cheating or exploits
Do not use cheats, abuse bugs or use extra accounts to generate currency. Report bugs instead.
No scams
Do not trick others into giving you currency, items or account access. Staff will never ask for your password.
Only upload what you may use
Upload only pictures, clothing and games that you made or have permission to use. Do not copy other brands.
What happens when rules are broken
Content can be removed and accounts can be limited or closed, depending on how serious it is.
Safety
How do I report someone?
In a game, press Esc and open the Report tab. Choose the player and the reason.
How do I block someone?
Press Esc in a game and use the block button next to the player. You will no longer see their chat messages.
What does the chat filter do?
It hides insults and contact details with # signs, including disguised spellings. No filter is perfect, so please report what gets through.
Sparks (currency)
What are Sparks?
Sparks are the platform currency. They are shown in the top bar and can be spent in the Marketplace and on game passes. They have no real-money value and cannot be paid out.
How do I get Sparks?
Every account starts with 100. After that you earn them through sales and when other people play your games.
How does play time pay?
For every 10 minutes another player spends in your game, you get 1 Spark. Your own play time does not count, and each player pays out for at most 2 hours per game and day.
How much do I get from a sale?
You receive 70 % of the price, rounded down. The other 30 % leaves circulation.
When do I get the money from a sale?
Every sale is checked for fraud first. Your share is paid after our team approves it, at the latest after 7 days. You can see waiting payments by clicking the currency symbol.
Can I send Sparks to someone?
Yes, to friends only and at most 100 per day. Open their profile and choose Send Sparks.
What are limited items?
Items with a fixed number of numbered copies, and one copy per player. Verified players and admins can create them. Once sold out, owners can resell their copy 7 days after getting it and receive 70 % after review.
Are purchases refunded?
Normally not, so check before you buy. If our team finds fraud in a sale, the buyer gets the full price back.
How the platform works
What are communities?
Groups of players with ranks. Creating one costs 100 Sparks. Find them in the sidebar or in the search.
What is the blue tick?
It marks verified, well-known accounts. You can apply under Settings, Account.
Who can see that I am online?
You decide in Settings, Privacy. The same place controls who can see your game and join you.
How do I contact support?
Open Support in the sidebar and describe your problem. Someone from the team accepts your request, then you can write with them directly.
What is a visit?
Each account counts as one visit per game, however often it returns.
Where do I play and build?
Games are played in the Client app, and games are built in the Studio app. Both can be installed from the Download page.
Where do I change my clothes?
On the Avatar page, under Clothing. Bought and self-made items appear there.
How do I sell clothing?
Open Create, then Clothing. Upload a 585 × 559 PNG template, set a price and tick "Offer in the Marketplace".
Where are passes, badges and analytics?
Open Create and click your game. Passes, badges and that game's analytics are in its menu. Analytics for all your games are on the main Create page.